DoubleTree by Hilton San Antonio Downtown

The facility was very clean and the front desk staff very kind and helpful.

I really loved the Starbucks there, the person that made my coffee was really payed attention to details. The whole time she was asking how I wanted the drink. I also really like the view from my room was really nice and the staff that checked me in and out were really pleasant.

I think this hotel is great! If you’re not wanting the crazy busyness of The River Walk this is a perfect place. They have a shuttle to take you to The River Walk too! And the drivers they have a wonderful!!!! Like having a mini tour with each ride. We really were happy that we chose this hotel. The complimentary cookies are a nice touch too! Loved having the restaurant there as well!

Likes- I loved the location it was safe for me as a solo traveler and the bed was super comfy Dislikes- used soap bar in shower asked for them to clean the shower and the did but didn’t take the used soap bar out and then gate wouldn’t let me out any time I went out they kept putting my license plate in wrong each time I asked them to fix it.

Everything from the amazing lady at the front desk that checked me in, to walking thru the lobby, to the elevators, and when we got to our room, it was amazing. Room smelled cleaned, everything was just perfect. We went down to the restaurant for dinner and had the most amazing service from the waiter who tended to us and made sure our drinks were never empty. Made sure my daughter got her food first (she was alittle hangry haha) and I was totally over the moon with that gesture. When we were done with dinner, we changed and went swimming, pool, although alittle packed, was still a great time for the family, overall experience was great and we will definitely be coming back.Thank you for the amazing custom service overall!